Terms of Use

Effective Date: August 13, 2026

Website: https://reconphysio.ca/

Entity: Reconnect Physiotherapy and Wellness

1. Acceptance of Terms

By accessing or using the website located at https://reconphysio.ca/ (the “Site”), operated by Reconnect Physiotherapy and Wellness (“we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, you must discontinue use of the Site immediately.

2. Medical Disclaimer (No Medical Advice)

The content on this Site, including text, graphics, images, and other material, is provided for informational and educational purposes only.

  • Content on this Site does not constitute medical advice, diagnosis, or treatment.
  • Always consult a qualified health professional with questions regarding a physical condition or health goals.
  • Never disregard professional medical advice or delay seeking care because of something read on this Site.
  • If you suspect a medical emergency, call 911 or visit the nearest emergency department immediately.

3. Clinic Details & Services

Reconnect Physiotherapy and Wellness operates in Ontario, Canada, with contact information as follows:

  • Address: 600 Bray Cir Unit 2, Newmarket, ON L3Y 4W4, Canada
  • Phone: +1 (647) 622-7825
  • Email: forum@reconphysio.ca

Information on this Site regarding clinical services (including physiotherapy, pelvic floor therapy, manual lymphatic drainage, massage therapy, athletic therapy, pediatric therapy, and psychotherapy) describes services provided at our physical location or through arranged clinical sessions. Service availability and appointment slots are subject to change.

4. Appointment Bookings & Cancellation Policy

Appointment scheduling made through the Site or third-party scheduling platforms integrated into the Site is subject to clinic availability and verification.

  • Users must provide accurate contact and health-related intake information when scheduling.
  • Clinic policies regarding appointment cancellations, late arrivals, and missed session fees apply to all bookings made through the Site.

5. Direct Billing & Payment Processing

Where applicable, direct insurance billing services are subject to verification with your insurance provider. You remain financially responsible for any balance not covered or reimbursed by your third-party payor.

6. Intellectual Property

All original text, site structure, graphics, logos, images, software code, and content published on this Site are the property of Reconnect Physiotherapy and Wellness or its content licensors, protected under Canadian and international copyright, trademark, and intellectual property laws.

You may view, download, or print single copies of material from the Site solely for personal, non-commercial use, provided all copyright notices remain intact. Reproduction, distribution, or modification of Site content without written permission is prohibited.

7. Acceptable Use

When interacting with the Site, you agree not to:

  • Use the Site in any manner that violates municipal, provincial, federal, or international laws.
  • Attempt to gain unauthorized access to any portion of the Site, servers, or connected databases.
  • Transmit viruses, malware, or malicious code through contact forms or interactive features.
  • Harvest or collect user data or clinical contacts without written permission.

8. Third-Party Links

This Site may contain links to third-party websites or online tools (such as scheduling portals or external health references). We do not control or endorse external content and assume no liability for third-party practices, privacy policies, or terms. Accessing external links is done at your own risk.

9. Limitation of Liability

To the maximum extent permitted by applicable law in Ontario and Canada, Reconnect Physiotherapy and Wellness, its clinical directors, employees, and contractors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your access to or inability to use the Site.
  • Any reliance placed on information found on the Site.
  • Technical errors, service interruptions, or website downtime.

10. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which details how personal health information and website usage data are collected, used, and protected in compliance with applicable Canadian privacy legislation (including PIPEDA and PHIPA).

11. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal action or proceeding arising from these terms shall be brought exclusively in the courts located in Ontario, Canada.

12. Updates to Terms

We reserve the right to revise or update these Terms of Use at any time without prior notice. The date at the top of this document indicates when updates were last made. Continued use of the Site following updates constitutes acceptance of the modified terms.

13. Contact Information

For questions regarding these Terms of Use, contact:

Reconnect Physiotherapy and Wellness

600 Bray Cir Unit 2, Newmarket, ON L3Y 4W4, Canada

Email: forum@reconphysio.ca

Phone: +1 (647) 622-7825

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